Warranty Conditions (UPP light)

1. Obtaining a guarantee for a product(s)
1.1
We guarantee the light is free from manufacturing and/or material defects, provided they are used in compliance with their intended use, for a period of 1 year as standard from the date of purchase and can be extended to 2 years when you register the light. Register here to get your extended warranty.
1.2
The period of the Warranty is confirmed in the sales contract between Us and You from the date of purchase. So if you sell the light, you will still need to make any warranty claims yourself.
1.3
This warranty is limited to the value of the UPP Wellbeing product and is available solely to the original purchaser of the product(s). A proof of purchase is required.
1.4
The warranty does not cover any damage caused by misuse or neglect, accidents, normal wear and tear, exposure to extreme temperatures, moisture, grease, solvents, acids, water, or damage by common carrying.
1.5
It is your responsibility to ensure that the light is secured safely to the wall by a professional.
1.6
The warranty specifically excludes any claims for incidental or consequential damages in connection with the product (so if the light breaks or damages anything else should it fall from the wall, We bear no responsibility whatsoever).
1.7
The warranty commences on the day of purchase. The warranty is not renewed after repair or replacement of the product.
1.8
Any defects in materials or workmanship notified to us after expiry of the guarantee period are not covered by this warranty.
1.9
We reserve the right to disregard any manufacturing faults that arise with the product(s) that have not been registered within the specified time period.
2. Claiming on your warranty
2.1
We guarantee that our product(s) are free from manufacturing and/or material defects, provided they are used in compliance with their intended use, for a period of 1 year as standard from the date of purchase and can be extended to 2 years when you register the product and subscribe to the newsletter.
2.2
The period of the Warranty is confirmed in the sales contract between Us and You from the date of purchase. So if you sell the light, you will still need to make any warranty claims yourself.
2.3
This warranty is limited to the value of the UPP Wellbeing product and is available solely to the original purchaser of the product(s). A proof of purchase is required.
2.4
The warranty does not cover any damage caused by misuse or neglect, accidents, normal wear and tear, exposure to extreme temperatures, moisture, grease, solvents, acids, water, or damage by common carrying.
2.5
It is your responsibility to ensure that the light is secured safely to the wall by a professional.
2.6
The warranty specifically excludes any claims for incidental or consequential damages in connection with the product (so if the light breaks or damages anything else should it fall from the wall, We bear no responsibility whatsoever).
2.7
The warranty commences on the day of purchase. The warranty is not renewed after repair or replacement of the product.
2.8
Any defects in materials or workmanship notified to us after expiry of the guarantee period are not covered by this warranty.
2.9
You can get a 2-year product warranty, for this you need to register the product(s) using the activate guarantee link on the website within 2 weeks (14 days) from the receipt of the order.
‍We reserve the right to disregard any manufacturing faults that arise with the product(s) that have not been registered within the specified time period.‍
    Activate guarantee
    2.10
    We reserve the right to disregard any manufacturing faults that arise with the product(s) that have not been registered within the specified time period.
    2.11
    This warranty is specifically for the upp light and not for any other products sold on the website.                        
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